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    <title>Compliance - YossGate Blog</title>
    <link>https://yossgate.com/blog/tags/compliance/</link>
    <description>Compliance</description>
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      <title>Acceptable Use Policy</title>
      <link>https://yossgate.com/blog/policies/acceptable-use-policy/</link>
      <pubDate>Sun, 01 Mar 2026 00:00:00 &#43;0000</pubDate>
      <guid>https://yossgate.com/blog/policies/acceptable-use-policy/</guid>
      <description>Review the YossGate Acceptable Use Policy (AUP). Understand prohibited activities, AI abuse prevention guidelines, and compliance requirements.</description>
      <content:encoded><![CDATA[<p>This Acceptable Use Policy (the &ldquo;Policy&rdquo;) governs your access to and use of the services provided by <strong>YossGate Team</strong> (&ldquo;YossGate&rdquo;, the &ldquo;Company&rdquo;, &ldquo;we&rdquo;, &ldquo;us&rdquo; or &ldquo;our&rdquo;), including our unified AI API aggregation platform, developer console, documentation, and related services available at <strong>yossgate.com</strong> (collectively, the &ldquo;Service&rdquo;).</p>
<p>This Policy supplements, and forms an integral part of, our <a href="../terms-of-service/">Terms of Service</a>
. By accessing or utilizing the Service, you agree to strictly comply with this Policy.</p>
<hr>
<h2 id="1-scope">1. Scope</h2>
<p>This Policy applies to all access and use of the Service to generate, process, transmit, route, or store text, images, audio, video, code, and any other data or content. It applies to every account holder, developer, organisation, and any end users to whom you make the Service available through your own applications, software, or integrations.</p>
<hr>
<h2 id="2-prohibited-content-and-uses">2. Prohibited Content and Uses</h2>
<p>You must not use the Service, and must not permit, authorise, or facilitate any third party or end user to use the Service, to create, upload, process, transmit, distribute, or facilitate any of the following:</p>
<ul>
<li><strong>Child Sexual Abuse Material (CSAM) or Exploitation:</strong> Any material involving child sexual abuse, sexual exploitation of minors, or non-consensual sexual content.</li>
<li><strong>Violence, Harm, and Terrorism:</strong> Content that promotes, incites, glorifies, or provides actionable instructions for violence, terrorism, self-harm, suicide, or hate speech targeting protected characteristics.</li>
<li><strong>Illegal Acts and Cyberattacks:</strong> Facilitating illegal activities, developing malicious code, malware, ransomware, exploits, or conducting fraud, phishing, scamming, unauthorized penetration testing, or financial crimes.</li>
<li><strong>Intellectual Property and Misrepresentation:</strong> Content that infringes copyrights, patents, trademarks, or trade secrets, or that impersonates any brand, entity, or individual.</li>
<li><strong>Disinformation and Deceptive Practices:</strong> Disinformation campaigns, deceptive synthetic media (deepfakes), social engineering, or unlawful public opinion manipulation.</li>
<li><strong>Privacy Violations:</strong> Unauthorized harvesting, scraping, or processing of personally identifiable information (PII) or sensitive personal data in violation of applicable data protection laws.</li>
<li><strong>Circumvention and Abuse:</strong> Any attempt to circumvent, bypass, or defeat rate limits, security barriers, authentication safeguards, access controls, or filtering mechanisms imposed by YossGate or upstream model providers.</li>
<li><strong>Violations of Upstream Terms:</strong> Any activity that violates the published terms of service or acceptable use policies of the underlying AI model providers (including but not limited to OpenAI, Anthropic, Google DeepMind, and Meta).</li>
</ul>
<hr>
<h2 id="3-content-controls-and-moderation">3. Content Controls and Moderation</h2>
<p>To safeguard the platform and downstream users, YossGate reserves the right to apply reasonable technical and operational controls to API requests and responses, including automated filtering, anomaly detection, rate limiting, and temporary logging for security triage.</p>
<p>YossGate does not proactively monitor all real-time API payloads, but we reserve the right to audit suspicious activity where necessary to preserve service stability, protect users, and comply with binding legal obligations.</p>
<hr>
<h2 id="4-enforcement-and-penalties">4. Enforcement and Penalties</h2>
<p>If we determine or reasonably suspect that you or your end users have violated this Policy, we may take one or more of the following actions depending on the severity of the violation:</p>
<ol>
<li>Issue a formal warning or notice to cure;</li>
<li>Temporarily restrict, throttle, or disable access to specific models, tokens, or endpoints;</li>
<li>Suspend or freeze account balance, API keys, or credits;</li>
<li>Terminate the account permanently without refund for breach of terms;</li>
<li>Report unlawful conduct to competent law enforcement agencies where required by applicable law.</li>
</ol>
<hr>
<h2 id="5-reporting-violations-and-appeals">5. Reporting Violations and Appeals</h2>
<p>If you discover suspected violations of this Policy, or if you believe an enforcement action was made in error and wish to appeal, please contact our review team:</p>
<ul>
<li><strong>Abuse and Compliance Email:</strong> <a href="mailto:support@yossgate.com">support@yossgate.com</a>
<br>
<em>(Please include &ldquo;Abuse Report&rdquo; or &ldquo;AUP Appeal&rdquo; along with relevant request IDs or details in the subject line).</em></li>
</ul>
<p>All reports will be assessed in accordance with our internal review procedures.</p>
<hr>
<h2 id="6-developer-and-customer-responsibility">6. Developer and Customer Responsibility</h2>
<p>You remain solely and strictly responsible for all activity conducted under your account credentials and API keys. If you integrate the Service into your own products or customer-facing applications, you must implement appropriate application-level safety filters, rate limiting, and enforce end-user terms that are at least as restrictive as this Policy.</p>
<hr>
<h2 id="7-modifications">7. Modifications</h2>
<p>We may modify this Policy periodically to reflect evolving legal standards, security threats, or upstream provider guidelines. Continued use of the Service following the publication of revised terms constitutes your acceptance of the updated Policy.</p>
]]></content:encoded>
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    <item>
      <title>Compliance &amp; Business Statement</title>
      <link>https://yossgate.com/blog/policies/compliance-business-statement/</link>
      <pubDate>Sun, 01 Mar 2026 00:00:00 &#43;0000</pubDate>
      <guid>https://yossgate.com/blog/policies/compliance-business-statement/</guid>
      <description>Understand the YossGate SaaS business model, multi-model API aggregation architecture, Zero Data Retention commitments, and compliance boundaries.</description>
      <content:encoded><![CDATA[<p>This statement clarifies the operational model of <strong>YossGate Team</strong> (&ldquo;YossGate&rdquo;, the &ldquo;Company&rdquo;, &ldquo;we&rdquo;, &ldquo;us&rdquo; or &ldquo;our&rdquo;), explaining how our technical architecture functions and detailing the legal and operational boundaries of our services. It is designed to provide users, enterprise clients, auditors, and payment processing partners with transparent information regarding our business.</p>
<hr>
<h2 id="1-business-positioning-and-core-value">1. Business Positioning and Core Value</h2>
<p>YossGate operates a high-performance, developer-focused <strong>AI API Gateway and Aggregation Platform (SaaS)</strong> accessible via <strong>yossgate.com</strong>. Through an OpenAI-compatible unified API specification, multi-region low-latency routing, robust concurrency management, and transparent usage-based billing, we enable engineers and businesses to access, evaluate, and switch between major generative AI models with minimal engineering overhead.</p>
<p>Customers purchase <strong>Platform API Credits (&ldquo;Credits&rdquo;)</strong> to pay for compute, proxy routing, token throughput, and platform infrastructure. We do <strong>not</strong> sell physical goods, software licenses, or consumer third-party subscription accounts.</p>
<hr>
<h2 id="2-operating-entity-and-jurisdiction">2. Operating Entity and Jurisdiction</h2>
<p>The Service is operated and provided by <strong>YossGate Team</strong>, located in <strong>Singapore, Republic of Singapore</strong>. All payments processed on the platform are exclusively for prepaid platform API usage credits.</p>
<ul>
<li><strong>Primary Website:</strong> <a href="https://yossgate.com" target="_blank" rel="noopener noreferrer">https://yossgate.com</a>
</li>
<li><strong>Primary Support and Compliance Contact:</strong> <a href="mailto:support@yossgate.com">support@yossgate.com</a>
</li>
</ul>
<hr>
<h2 id="3-architecture-model-routing-and-zero-data-retention">3. Architecture, Model Routing, and Zero Data Retention</h2>
<p>When a customer initiates an API call to YossGate:</p>
<ol>
<li>The request is authenticated, validated against rate limits, and checked for available account Credits.</li>
<li>The payload is streamed and routed directly to the official upstream API endpoint of the selected model provider or authorized cloud distributor.</li>
<li>The upstream response is streamed back to the client in real-time.</li>
</ol>
<h3 id="zero-retention-policy">Zero Retention Policy</h3>
<p>YossGate adheres to strict enterprise data protection principles:</p>
<ul>
<li><strong>No Model Training:</strong> We do <strong>not</strong> use customer prompts, inputs, system instructions, or generated outputs to train, fine-tune, or improve any machine learning models.</li>
<li><strong>Ephemeral Processing:</strong> Payloads are processed in memory and streamed. We do not store conversational content or message bodies in persistent storage, retaining only transient metadata (such as timestamps, token usage counts, response status codes, and latency) necessary for billing, usage transparency, and security audit logs.</li>
</ul>
<p>Supported upstream model providers include, among others: OpenAI, Anthropic, Google, DeepSeek, Meta, Mistral, and other major AI infrastructure providers. Model availability may be updated from time to time.</p>
<hr>
<h2 id="4-prohibited-services-and-clear-boundaries">4. Prohibited Services and Clear Boundaries</h2>
<p>To prevent any misunderstanding, YossGate strictly and explicitly <strong>does NOT</strong> provide, endorse, or permit any of the following:</p>
<ul>
<li><strong>No Account Reselling / Sharing:</strong> We do not rent, share, or resell third-party consumer accounts (e.g., ChatGPT Plus, Claude Pro).</li>
<li><strong>No Third-Party Subscription Top-ups:</strong> We do not act as an agent or intermediary to recharge, purchase, or top up consumer accounts on external third-party platforms.</li>
<li><strong>No Geo-bypass / Circumvention Services:</strong> We do not provide proxy services or tools intended to bypass geographical restrictions, sanctions, account bans, or rate limits enforced by upstream providers.</li>
<li><strong>No Unauthorised Scraping or Reverse-Engineering:</strong> We do not utilize web scrapers or unauthorized automated scripts against consumer interfaces; all connections are routed via standard commercial API protocols.</li>
</ul>
<p>Customers are required to comply with our <a href="../acceptable-use-policy/">Acceptable Use Policy</a>
 and all applicable upstream model provider guidelines.</p>
<hr>
<h2 id="5-trademarks-and-fair-use-disclaimer">5. Trademarks and Fair Use Disclaimer</h2>
<p>Product, model, and company names referenced on our platform—such as OpenAI, Anthropic, Google Gemini, DeepSeek, Meta Llama, and Mistral—are used strictly for identification and compatibility purposes.</p>
<p>All trademarks, trade names, and logos are the property of their respective owners. Their mention does not imply any affiliation, sponsorship, endorsement, or direct commercial partnership between YossGate and the respective trademark holders, unless expressly stated otherwise.</p>
<hr>
<h2 id="6-compliance-enquiries">6. Compliance Enquiries</h2>
<p>For legal, regulatory, compliance, or enterprise partnership enquiries, please contact:</p>
<ul>
<li><strong>Email:</strong> <a href="mailto:support@yossgate.com">support@yossgate.com</a>
</li>
</ul>
]]></content:encoded>
    </item>
    <item>
      <title>Terms of Service</title>
      <link>https://yossgate.com/blog/policies/terms-of-service/</link>
      <pubDate>Sun, 01 Mar 2026 00:00:00 &#43;0000</pubDate>
      <guid>https://yossgate.com/blog/policies/terms-of-service/</guid>
      <description>Review the YossGate Terms of Service. Understand our API usage rules, billing credits, zero data retention policies, and user agreements.</description>
      <content:encoded><![CDATA[<p>Welcome to <strong>YossGate</strong>. Thank you for choosing <strong>YossGate Team</strong> (&ldquo;YossGate&rdquo;, the &ldquo;Company&rdquo;, &ldquo;we&rdquo;, &ldquo;us&rdquo; or &ldquo;our&rdquo;), our website at <strong>yossgate.com</strong> (the &ldquo;Website&rdquo;), and the associated API aggregation, routing, and developer services (collectively, the &ldquo;Service&rdquo;).</p>
<p>These Terms of Service (&ldquo;Terms&rdquo;) constitute a legally binding agreement between you (&ldquo;User&rdquo;, &ldquo;you&rdquo;, or &ldquo;your&rdquo;) and the Company governing your access to and use of the Service. By accessing or using the Service, you confirm that you have read, understood, and agreed to be bound by these Terms.</p>
<hr>
<h2 id="1-overview-of-the-service">1. Overview of the Service</h2>
<p>YossGate provides a unified, developer-centric artificial intelligence API aggregation and gateway service. The Service allows registered users to interact with third-party generative foundation models and application programming interfaces (&ldquo;APIs&rdquo; or &ldquo;Models&rdquo;) through an OpenAI-compatible routing architecture. The Company reserves the right to add, update, modify, or deprecate available Models from the Service at any time based on upstream availability and operational requirements.</p>
<hr>
<h2 id="2-eligibility">2. Eligibility</h2>
<p>You must be at least 18 years of age (or the age of legal majority in your jurisdiction) to form a binding contract with the Company. By agreeing to these Terms, you represent and warrant that:</p>
<ul>
<li>You have the full power and legal capacity to enter into these Terms;</li>
<li>You have not previously been suspended, banned, or terminated from the Service;</li>
<li>Your registration and use of the Service comply with all applicable local, national, and international laws, regulations, and sanctions.</li>
</ul>
<p>If you are entering into these Terms on behalf of a company, partnership, or legal entity, you represent and warrant that you hold sufficient corporate authority to legally bind that entity to these Terms.</p>
<hr>
<h2 id="3-accounts-and-security">3. Accounts and Security</h2>
<p>To access API keys and core features, you must register an account. During registration, you must provide accurate, complete, and current contact details, including a valid email address.</p>
<p>You are solely responsible for maintaining the confidentiality of your account credentials, passwords, and API keys. You accept full responsibility for all activities, token consumptions, and liabilities that occur under your account or through your API keys. If you suspect any unauthorized access or security compromise, you must notify us immediately at <a href="mailto:support@yossgate.com">support@yossgate.com</a>
.</p>
<hr>
<h2 id="4-billing-credits-and-payment">4. Billing, Credits, and Payment</h2>
<h3 id="41-prepaid-credits-and-top-up-limits">4.1 Prepaid Credits and Top-Up Limits</h3>
<p>Accessing Models requires purchasing prepaid API platform credits (&ldquo;Credits&rdquo;).</p>
<ul>
<li><strong>Transaction Limits:</strong> Minimum purchase per transaction is <strong>US$5.00</strong>; maximum purchase per transaction is <strong>US$25,000.00</strong>.</li>
<li><strong>Refund Window:</strong> Refund requests for eligible, <strong>unused Credits</strong> must be submitted within <strong>twenty-four (24) hours</strong> of the transaction. After 24 hours, or once Credits have been consumed, all balances are strictly non-refundable.</li>
<li><strong>Payment Processing Surcharges:</strong> Third-party payment processor fees and gateway charges are non-refundable under all circumstances.</li>
</ul>
<h3 id="42-expiration-and-auto-top-up">4.2 Expiration and Auto Top-Up</h3>
<ul>
<li><strong>Validity Period:</strong> Purchased Credits remain valid for <strong>three hundred and sixty-five (365) days</strong>. YossGate reserves the right to retire and expire unused Credits remaining after 365 days.</li>
<li><strong>Auto Top-Up:</strong> If enabled, you authorize YossGate to automatically charge your designated payment method when your available balance falls below your specified balance threshold. You may disable Auto Top-Up at any time in your dashboard.</li>
</ul>
<h3 id="43-cryptocurrency-payments-strictly-non-refundable">4.3 Cryptocurrency Payments (Strictly Non-Refundable)</h3>
<p>Payments made using cryptocurrency (e.g., USDT, USDC, BTC, ETH) are <strong>strictly non-refundable</strong>. You represent and warrant that any cryptocurrency utilized originates from lawful sources and does not represent proceeds of illegal activity.</p>
<hr>
<h2 id="5-model-terms-and-upstream-compliance">5. Model Terms and Upstream Compliance</h2>
<h3 id="51-flow-down-obligations">5.1 Flow-Down Obligations</h3>
<p>The Service routes requests to external foundation models operated by independent third-party providers (including OpenAI, Anthropic, Google, DeepSeek, Meta, and others). By using any Model via the Service, you agree to strictly comply with the specific terms of service and acceptable use policies published by each respective upstream model provider.</p>
<h3 id="52-model-availability-and-disclaimers">5.2 Model Availability and Disclaimers</h3>
<p>Models are provided on an &ldquo;as available&rdquo; basis. Upstream providers may modify, throttle, or terminate model availability without notice. YossGate shall have no liability for interruptions, output quality issues, hallucinations, or upstream model deprecations.</p>
<hr>
<h2 id="6-user-content-privacy-and-zero-data-retention">6. User Content, Privacy, and Zero Data Retention</h2>
<h3 id="61-ownership-of-prompts-and-output">6.1 Ownership of Prompts and Output</h3>
<p>You retain all ownership rights in the text, data, code, or images you submit to the Service (&ldquo;Input&rdquo;). Ownership of generated responses (&ldquo;Output&rdquo;) is determined by the applicable terms of the underlying model provider.</p>
<h3 id="62-zero-data-retention-and-no-model-training">6.2 Zero Data Retention and No Model Training</h3>
<p>YossGate operates under a strict <strong>Zero Data Retention</strong> philosophy for model training:</p>
<ul>
<li><strong>No Training:</strong> YossGate does <strong>not</strong> sell, use, or feed your Prompts or Outputs to train, retrain, or improve any machine learning models.</li>
<li><strong>Ephemeral Streaming:</strong> Requests are processed and streamed in-memory directly to upstream providers. We do not maintain persistent databases of your conversational contents, retaining only transient billing metadata (token counts, timestamps, HTTP status codes).</li>
</ul>
<h3 id="63-representations-regarding-input">6.3 Representations Regarding Input</h3>
<p>You represent and warrant that your Input does not infringe intellectual property rights, violate privacy laws, or contain prohibited content under our Acceptable Use Policy.</p>
<hr>
<h2 id="7-prohibited-conduct">7. Prohibited Conduct</h2>
<p>You agree not to:</p>
<ul>
<li>Use the Service for any unlawful, fraudulent, or harmful purpose;</li>
<li>Resell raw API access or operate unauthorized competing services using scraped data;</li>
<li>Attempt to circumvent platform rate limits, security safeguards, or billing mechanisms;</li>
<li>Conduct prompt injection, adversarial jailbreaking (&ldquo;red-teaming&rdquo;), or malicious probing intended to bypass upstream safety filters without express authorization;</li>
<li>Reverse engineer, decompile, or disassemble any aspect of the YossGate platform architecture;</li>
<li>Introduce malware, viruses, or malicious scripts into the network infrastructure.</li>
</ul>
<p>Violations of this section may lead to immediate account termination without refund and legal action.</p>
<hr>
<h2 id="8-suspension-and-termination">8. Suspension and Termination</h2>
<p>YossGate reserves the right to suspend or terminate your account and API access immediately, with or without notice, if you breach these Terms, our Acceptable Use Policy, or if required by law. Upon termination for breach, all remaining Credits in the account are immediately forfeited.</p>
<p>You may terminate your account at any time by contacting support. Termination does not relieve you of the obligation to pay accrued fees.</p>
<hr>
<h2 id="9-disclaimers-and-limitation-of-liability">9. Disclaimers and Limitation of Liability</h2>
<h3 id="91-warranty-disclaimer">9.1 Warranty Disclaimer</h3>
<p>THE SERVICE IS PROVIDED ON AN &ldquo;AS IS&rdquo; AND &ldquo;AS AVAILABLE&rdquo; BASIS. YOSSGATE EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.</p>
<h3 id="92-limitation-of-liability">9.2 Limitation of Liability</h3>
<p>TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL YOSSGATE OR ITS AFFILIATES BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES).</p>
<p>YOSSGATE&rsquo;S TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING UNDER THESE TERMS SHALL BE CAPPED AT THE GREATER OF:</p>
<ul>
<li>(A) THE TOTAL AMOUNT PAID BY YOU TO YOSSGATE FOR THE SERVICE IN THE PRECEDING TWELVE (12) MONTHS; OR</li>
<li>(B) ONE HUNDRED UNITED STATES DOLLARS (US$100.00).</li>
</ul>
<hr>
<h2 id="10-governing-law-and-dispute-resolution">10. Governing Law and Dispute Resolution</h2>
<p>These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the <strong>laws of the Republic of Singapore</strong>, without giving effect to conflict-of-law principles.</p>
<p>Any dispute arising out of or in connection with this contract, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration administered by the <strong>Singapore International Arbitration Centre (SIAC)</strong> in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force. The seat of the arbitration shall be Singapore. The language of the arbitration shall be English.</p>
<hr>
<h2 id="11-amendments">11. Amendments</h2>
<p>We may amend these Terms periodically. Material updates will be notified via our website or email at least thirty (30) days prior to taking effect. Continued use of the Service following revisions constitutes acceptance of the modified Terms.</p>
<hr>
<h2 id="12-contact-information">12. Contact Information</h2>
<p>If you have any questions or require legal notices regarding these Terms, please contact:</p>
<ul>
<li><strong>Entity:</strong> YossGate Team</li>
<li><strong>Location:</strong> Singapore, Republic of Singapore</li>
<li><strong>Official Website:</strong> <a href="https://yossgate.com" target="_blank" rel="noopener noreferrer">https://yossgate.com</a>
</li>
<li><strong>Support &amp; Legal Email:</strong> <a href="mailto:support@yossgate.com">support@yossgate.com</a>
</li>
</ul>
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